
Again within the day, mid-sized cities like Memphis, Kansas City and Pittsburgh have been dwelling to bustling airline hubs — crossroads of the nation the place tens of millions of connecting passengers handed via annually.
These days, nevertheless, are lengthy gone.
As airways consolidated and developed their networks, these airports shifted from connecting factors to purely origin-and-destination (O&D) gateways. In different phrases, they went from being main hubs facilitating connections to airports primarily serving vacationers who truly reside in or go to the realm.
That shift has pressured airports to rethink their goal and their design. Gone are the layouts optimized for fast connections and hub operations; of their place are amenities that prioritize comfort, effectivity and a way of place for native vacationers.

Pittsburgh Worldwide Airport (PIT) is the newest airport to reinvent itself. Since 2021, a significant $1.7 billion glow-up and reconfiguration has been underway.
The opening of the Terminal Modernization Program (TMP) is simply weeks away — earlier than the Thanksgiving vacation, as TPG first reported — and upfront of the opening, I traveled to Pittsburgh with TPG’s Ben Mutzabaugh to get a sneak peek of what flyers can quickly anticipate.
The excellent news? There’s loads to like, even for many who might need fond recollections of US Air’s (and later US Airways’) hub operation at PIT.

Departures space
From the second you pull as much as the brand new facility, you will seemingly be wowed by what you see, even for those who’re not a neighborhood who will immediately recognize the improve.
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To begin, the three-level departures and arrivals corridor is a glistening new construction constructed adjoining to the prevailing airport concourses.
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It is positioned on the intersection of the C and D concourses and designed to focus the expertise on departing and arrival site visitors. (With no bustling hub, PIT’s site visitors consists of simply 3% connecting flyers.)

Departing vacationers can be dropped off on the prime degree of the power, the place you will catch a glimpse of the previous landside terminal facility, in addition to the all-new parking storage and out of doors parking areas (extra on that later).
Regardless of the season, PIT’s new four-lane departures curb retains you protected against the weather because of the roof overhang that covers a lot of the lanes.
There are three entrance vestibules to the brand new terminal, all resulting in the dramatic new check-in space.

I recommend coming into via the center vestibule to maximise your possibilities of oohing and aahing on the new terminal.
For me, the issues that instantly caught my eye embrace the hovering excessive ceilings, the plethora of pure mild, the tree-inspired columns and the constellation-style lighting.
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Collectively, these parts are designed to present vacationers a really feel for Pittsburgh’s timber and rolling hills.
I really like how the ceiling undulates to naturally information flyers towards the brand new centralized safety space.

However earlier than getting there, you would possibly have to cease on the modernized check-in desks positioned alongside the perimeter of the departures space.

As a result of American and Southwest are PIT’s two greatest airways, they received the check-in desks closest to the safety lanes. (Don’t fret, not one of the walks are lengthy right here.)
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On the way in which to safety, you will go PIT’s flagship piece of artwork, a kinetic cell named “Pittsburgh” by Alexander Calder, in addition to a Hudson Information, Camden Meals Co. and a set of restrooms.
Talking of restrooms, every is designed with a singular piece of artwork hanging close to the doorway. All restroom doorways open outwards, and you will even discover a small contemporary flower association subsequent to every mirror, a la Lufthansa first class.
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You will discover numerous seating earlier than safety — an intentional design selection, defined Bob Kerlik, PIT’s director of public affairs — as a result of many PIT vacationers wish to drop off their family members contained in the terminal (and choose them up inside too).
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The 12-lane safety checkpoint will carry a much-needed screening capability enhance for PIT, hopefully eliminating the early-morning rush-hour traces you discover immediately within the present facility.
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You will discover each kind of safety lane right here — Clear, Precheck, precedence and normal — all of which can be processed utilizing the TSA’s newish blue Analogic machines.
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After safety, passengers will stroll over a brief bridge decked out with an enormous digital display exhibiting rotating silhouettes of Pittsburgh’s way more well-known bridges, after which into one small tunnel earlier than being deposited into the central terminal core.

Anybody who’s been via PIT lately will rapidly understand that this new setup is lacking one factor: the automated individuals mover.
The brand new terminal was constructed adjoining to the gate areas, making for a much more environment friendly departing and arrival expertise for vacationers. It is also a more cost effective answer for airways, saving them an estimated $20 million yearly, in line with PIT authorities.
Whereas the brand new terminal certain is eye-catching, the airport is not renovating (not less than, not but) the gate areas. You will discover some upgrades, resembling modernized restrooms and up to date digital signage and wayfinding close to the gates, however the concourses nonetheless largely resemble what they did again when US Airways jets could possibly be seen at most gates.
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This design stands in stark distinction to different mid-size former hub airports, like Kansas City, which have rebuilt their terminals — together with gate and concourse areas — from the bottom up.
That additionally means there is no extra room for brand spanking new lounges; you will nonetheless discover an Admirals Membership and a common-use The Club at PIT because the airport’s two lounges.
Arrivals space
Arriving passengers are additionally in for a deal with, as home arrivals will stroll on to the exit with out hopping on a practice.
There are eight baggage declare belts, 4 fewer than the prevailing facility, however they’re all nicer, newer and — maybe most significantly — speedier than the previous terminal. That is as a result of airways will not have to drive the baggage between the concourses and the landslide terminal. All the things will occur in a single facility, lowering the size that baggage have to journey from eight to a few miles.
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The bags claims even have distinctive art work. 4 of them function rotating phrases that evoke vacationers’ emotions whereas ready for his or her baggage; the opposite 4 function life-size wood sculptures made regionally.
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Talking of art work, Pittsburgh did one thing I have not seen earlier than in all my travels. It turned the flight info shows into artwork. Sure, you will nonetheless simply catch a glimpse of your flight standing, however these shows are actually wrapped in wooden that is grown and handcrafted in Pittsburgh, including much more native aptitude to the airport.
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One other component designed to resemble the locale is the addition of 4 out of doors terraces: two positioned landside and two post-security. Sadly, simply one of many smaller, extra modest ones can be open on day one.

The bigger, extra spectacular decks will not be prepared till the spring, mentioned Kerlik.
That mentioned, they look like definitely worth the wait — particularly the one adjoining to the worldwide arrival space, which can be superbly manicured and supply pop-up concessions and extra.

Vacationers arriving from worldwide locations who have to clear customs and immigration will go via a brand new federal inspection station, which connects to the primary arrivals corridor with a hallway decked out in native art work.
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After arriving, all vacationers will discover themselves on the second degree of the departures and arrivals corridor.
Household and buddy pickup will happen on this degree, whereas rideshares, shuttle buses and entry to the brand new storage can be found on the bottom degree.
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Rideshare pickup has a devoted space with angled parking spots so vacationers can simply see the license plate of their assigned automobile.
In the meantime, a coated walkway results in the brand new five-story parking storage. The bottom flooring can be dwelling to the brand new consolidated rental automobile facility, whereas the remaining flooring (minus the roof) supply 3,271 coated parking areas — 3 times greater than the earlier facility.
For individuals who do not thoughts braving the weather, there’s additionally a big open-air parking zone adjoining to rideshare pickup with room for two,800 automobiles.
Charges for parking are anticipated to be introduced within the coming weeks.
Backside line

All in all, Pittsburgh’s performed a terrific job reinventing itself for a post-hub period.
Whereas some airports would possibly hearken again to the glory days after they had extra connectivity and tens of millions extra passengers, PIT is totally leaning into its new actuality as an origin and vacation spot airport.
The excellent news is that vacationers will now take pleasure in a much more environment friendly and modernized journey expertise, on par with among the nicest new U.S. airport terminals.
After all, one would possibly want they did not have to cease in New York, Chicago, Philadelphia or Atlanta to get to among the extra far-flung locations from Pittsburgh these days, however not less than the bottom expertise can be world-class.
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